Terms of Service

Last updated 7 November 2026

1. The agreement

These terms govern the use of Uniflow 360 ("the service"), a uniform and workwear management platform operated by Uniflow ("we", "us"). By creating a workspace or using the service you accept these terms on behalf of the company you represent ("you", "your company").

2. The service

Uniflow 360 manages uniforms and workwear: catalogues, employee entitlements, sizing, appointments, handovers, returns, inventory and reporting. Each company runs in its own separate database. We may improve or change features over time; we will not remove core functionality your company depends on without reasonable notice.

3. Trial and fees

• New workspaces start with a 30-day free trial. No payment details are needed to start.
• After the trial, the service costs USD 5 per active employee per month, billed by card or, by arrangement, by invoice and bank transfer.
• Prices may change with at least 30 days' notice; changes never apply retroactively.
• Taxes such as VAT are added where the law requires.

4. Your account

• You are responsible for the accuracy of the information in your workspace and for the people you give access to.
• Keep sign-in credentials confidential. Tell us promptly at info@uniflow360.com if you suspect unauthorized access.
• You confirm that you are entitled to enter your employees' data into the service (see the Privacy Policy).

5. Acceptable use

Do not use the service to break the law, to infringe others' rights, to probe or disrupt the service's security or operation, or to resell access without our written agreement. We may suspend a workspace that puts the service or other customers at risk.

6. Your data

• Your company's data belongs to your company. We use it only to run the service.
• We back up all data daily to a separate geographic region.
• If your account is paused for non-payment, nothing is deleted; an administrator can contact us to reopen it.
• On termination, we will on request provide an export of your data in a common machine-readable format, then delete it after 90 days.

7. Availability and support

We work to keep the service available around the clock, but we do not yet offer a contractual uptime guarantee. Planned maintenance is announced in advance where possible. Support is available at info@uniflow360.com.

8. Liability

The service is provided as-is during the trial. To the extent the law allows, our total liability for any claim arising out of the service is limited to the fees your company paid in the twelve months before the claim, and we are not liable for indirect damages such as lost profits. Nothing in these terms limits liability that cannot be limited by law.

9. Ending the agreement

You can stop using the service and close your workspace at any time. We may end the agreement with 30 days' notice, or immediately if these terms are materially breached. Sections 6, 8 and 10 survive termination.

10. Changes and governing law

We may update these terms; material changes are announced by email to workspace administrators at least 30 days before they take effect. The governing law and venue will be stated here once Uniflow's operating entity is finalized; until then, disputes are to be resolved amicably and in good faith first.